Habit Aquarium Support
Write to us at support@loneastronautstudios.com. We answer within three working days.
It helps to tell us your iPhone model, its iOS version and the app's version, which is in the app under Settings, then About.
Your fish
How does it work?
Every habit is a fish. Each day you keep the habit, feed its fish. A fish that wasn't fed yesterday is a bit sad, and after three days without food it hides behind a rock. Feed it again and it comes right back. Nothing in your tank ever dies: a fish leaves only when you delete its habit.
I forgot to feed a fish yesterday
Open the habit from Today. Any of the last seven days can be filled in or cleared there.
Your account and your phones
Do I need an account?
No. Everything works without one, and your tanks stay on your phone. Signing in backs them up and lets you use them on another phone.
How do I move my tanks to a new phone?
Sign in on your old phone first, so your tanks are backed up. Then sign in with the same account on the new phone, and they come back.
The sign-in code didn't arrive
Look in your spam folder, and check the address you typed. You can ask for a new code after a minute. Each code works once, for an hour.
Reminders and the widget
My reminders don't arrive
Check that notifications are allowed: in your iPhone's Settings, go to Apps, then Habit Aquarium, then Notifications. Each habit sends at most one reminder a day, and the evening roundup stays silent when every fish is fed.
How do I add the widget?
Touch and hold your Home Screen, tap Edit, then Add Widget, and pick Habit Aquarium.
How do I change the app's language?
In your iPhone's Settings, go to Apps, then Habit Aquarium, then Language. The choice appears when your iPhone has more than one language in its own list.
Premium
How do I cancel?
In your iPhone's Settings, tap your name, then Subscriptions. Apple explains it in Cancel a subscription from Apple. Deleting the app or your account doesn't cancel a subscription.
How do I get a refund?
Purchases are made with Apple, so refunds are too: request a refund from Apple.
I have Premium but the app doesn't show it
Tap Restore Purchases on the Premium screen, signed in to the App Store with the Apple Account that bought it.
Your data
How do I export my data?
In the app, go to Settings, then Your Data, then Export My Data.
How do I delete my account?
In the app, go to Settings, then Account, then Delete Account. To empty your phone as well, go to Settings, then Your Data, then Delete Everything. Neither can be undone.
Can I ask for a copy of my data, or for it to be corrected or deleted?
Yes. Write to us and we will answer within 30 days. Our Privacy Policy explains what we hold and why.